Microsoft better hope that third time's the charm.
The Windows Phone 7 update that was originally rolled out on Monday, February 21, resulted in a one-in-ten failure rate for users, a high percentage of which owned handsets made by Samsung. After temporarily suspending the update to address the issues, Microsoft attempted to re-release the update this past Wednesday, but once again, it has hit a roadblock.
Like the first time around, reports of failed updates began to surface all over the Microsoft Answers forum on the day of the update re-release, especially from those with Samsung phones. Many users have reported that the updates will get to a certain point before suddenly failing and displaying an error message.
Facing its second failed update on Samsung handsets, Microsoft appears to be taking the issue a little more seriously, rather than adopting a defensive stance and citing success rates and user error, as it did when the first update release flopped. Microsoft has already responded via its Twitter feed, saying that the company is "looking into it right now to find a resolution" and advising users to "hold off" on applying the update until the problems are resolved.
The update is a small one, intended to make future updates on Windows Phone 7 handsets -- such as the upcoming one that will bring cut, copy, and paste capabilities to the operating system -- go smoother.
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