Gartner Predicts Microsoft Will Dominate Smart Phone Market

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A Gartner vice president and research fellow has used his speech at a company symposium to outline why he believes Microsoft’s Windows Mobile will come to dominate the smart phone market.

Nick Jones, speaking at the Gartner Symposium/ITxpo going on now in Cannes, said that Microsoft’s ability to provide a standardized operating system that appeals to enterprise buyers will almost inevitably make Windows Mobile for Smartphone the dominant platform, despite the fact that it is barely off the ground. There have been a few models running it released in Europe over the past year that met a lukewarm response and Motorola only recently released the first Windows-powered smart phone in the U.S. Mr. Jones said that while there currently isn’t a handset running Windows Mobile that large corporations find compelling, there will be one one by the end of 2004.

Mr. Jones went on to discuss what he believes is Symbian’s fatal flaw. The Symbian OS is now the dominant operating system for smart phones in Europe and most of the world, but each company that uses it has a slightly different user interface. Mr. Jones believes that this will cause corporate buyers to shy away from it.

Jorma Ollila, chairman and chief executive of Nokia, used his keynote at the Gartner Symposium/ITxpo to say that his company and the other Symbian partners are working hard on standardization.

Curiously, the Palm OS, which is on a large majority of the smart phones sold in the U.S., doesn’t appear to have been mentioned as a contender.

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