Good Technology Unveils GoodLink 4.0 With Secure Over-The-Air Management and Worldwide Reach

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SANTA CLARA, Calif. — Good Technology, Inc., the leader in industry standards-based wireless messaging and corporate data access, today introduced GoodLink 4.0 featuring Zero-IT-Touch management of GoodLink and all other smartphone applications; Global Connect technology providing support for GoodLink on any CDMA or GPRS carrier in any country around the globe; more productivity-enhancing Outlook-like features; and support for a broader range of Pocket PC and Palm OS standards-based handheld devices. GoodLink 4.0 builds on Good’s zero-desktop footprint lead in wireless messaging by dramatically lowering management costs for IT, increasing wireless security and enhancing the end-user experience.

Zero-IT-Touch Management of Smartphone Applications

Organizations can now deploy and upgrade GoodLink and the more than 35,000 wireless security, productivity and vertical business applications available for PalmOS and Windows Mobile smartphones entirely over-the-air, with no need for IT to physically touch the mobile devices?even the first time they are deployed?thanks to GoodLink 4.0’s Secure Over-The-Air (Secure OTA™) technology. Ideal for the growing number of distributed enterprises with wireless users in remote locations, Secure OTA lowers the TCO and complexity of managing wireless applications and makes more efficient use of scarce IT resources.

“Good was 2.5 years ahead of the competition when they released GoodLink with two-way wireless synchronization over the air,” said Steven Olivieri, director of MIS for Morgenthaler. “With Secure OTA provisioning and updates in GoodLink 4.0, Good takes a huge step forward to improve the wireless experience and lower the ongoing cost of management for both the user and the IT administrator. The process for provisioning, upgrading, and delivering software to mobile devices is simple for me and seamless for my users.”

Simplifying wireless application management even further, GoodLink 4.0 provides interfaces for IT to set-up and customize self-service Web-based request forms, enabling fully automated user activations. Customers can take advantage of Zero-IT-Touch management on a broad range of industry standards-based devices, including the palmOne Treo 650, palmOne Treo 600, XDA I, XDA II, XDA III (including the Sprint PPC 6600 series), Samsung i700, and HP iPaq 6300 series.

Enhanced Wireless Security

Helping enterprises better address the security challenges associated with managing wireless devices in the enterprise, Good now enables Secure OTA distribution and management of corporate security policy updates; Secure OTA erase and restore for lost or stolen devices; and Secure OTA distribution of all of the leading anti-virus, firewall and device security software applications for Palm and Pocket PC smartphones. Now enterprises can enhance corporate compliance by ensuring that employees are running the latest mobile security applications such as Symantec AntiVirus for Handhelds. These new features build on GoodLink’s robust security capabilities, including AES and handheld encryption, password policy management, role-based administration, and FIPS 140-2 certification.

Worldwide Reach

GoodLink 4.0’s new Global Connect technology facilitates wireless connectivity for global customers in all regions. Enterprises can now offer worldwide wireless reach, providing native connectivity through any CDMA or GPRS carrier in any country around the world for true international support.

More Intuitive, Outlook-like User Interface

GoodLink 4.0 also provides end-user enhancements that increase power and flexibility for the mobile enterprise, including a 300 percent boost in over-the-air sync speed and up to a 25 percent increase in battery life. True multitasking and a significant number of familiar Outlook features including Preview Pane, Calendar Week View, Flag For Follow-up and Out of Office Assistant enhance productivity for power email users.

“GoodLink 4.0 empowers enterprises to do more with less,” said Sue Forbes, vice president, Marketing, Good Technology. “Without ever leaving end users’ fingertips, IT can ensure that handheld devices on any carrier anywhere in the world are fully up-to-date with the latest security policies and productivity enhancing wireless applications. Now that’s power!”

GoodLink 4.0 will be available in mid-first quarter 2005. Customers can purchase GoodLink through the Good Technology web site at, by calling 1-866-7-BE-GOOD, or through one of Good’s Value Added Resellers.

About the GoodLink™ Enterprise Wireless Messaging Solution

GoodLink is industry standards-based wireless messaging and data access software and service that provides mobile users with a two-way wirelessly synchronized connection to Microsoft Exchange Server (enterprise e-mail, contacts, calendar, notes and tasks) and other critical applications including CRM, ERP and SCM. GoodLink’s robust architecture is FIPS certified and incorporates VeriSign AES end-to-end encryption of all e-mail, data and attachments in Microsoft Office, WordPerfect, HTML, PDF and RTF file formats. GoodLink includes synchronizing server software, security and application software for managing multiple networks and a variety of devices including the Treo 600 (Palm OS) and Windows Mobile™-based Pocket PC devices such as the Sprint PCS Vision Smart Device PPC 6600, HP iPAQ 6300, Samsung i700 and T-Mobile Pocket PC Phone Edition.

About Good Technology

Good Technology is the leader in industry standards-based enterprise software and services for wireless corporate messaging and corporate data access. The company’s GoodLink product enables cradle-free, real-time, synchronized access to Microsoft Exchange and other enterprise data systems. GoodLink is combined enterprise software and service that runs on a variety of devices and networks, freeing customers from vendor lock-in, and allowing maximum flexibility. Good Technology is located in Santa Clara, California. For more information call 1-866-7-BEGOOD and select the option for sales, e-mail or visit



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