Market research firm IDC has released a report that says that growth is inevitable in the use of handhelds and smartphones by large companies.
Reportedly, the corporate attraction to these so-called “converged devices” is the familiar desire to have voice and data communication handled by a single device.
According to IDC, the industry is now reaching the point where companies are no longer asking if they should deploy handhelds and smartphone to their employees, but how they go about it. Efforts are focusing on the applications, data sets, processes, and employees that will benefit the most, as well as the mobile platforms and device types that are best for specific jobs.
“The allure of mobilizing corporate applications, improving customer interactions, gaining efficiencies with suppliers, and improving business processes continues to grow within the enterprise segment,” said Kevin Burden, research manager, Mobile Devices at IDC. “However, corporations remain realistic about the gains that mobility can deliver, and continue to reserve investments where only clear and obvious returns are present.”
The full report, Worldwide Handheld and Converged Mobile Device Enterprise Adoption 2004-2008 Forecast, is available for purchase from the IDC web site.