Mad at Palm for lying about the m130? Get your money back!

by Reads (3,636)

In a shocking development, Palm has offered to refund the purchase price of the m130 including sales tax for those that would like to do so. Or…you may have a free copy of SimCity.

Here’s the lowdown:

Information on the Palm m130 Handheld Color Capability

Dear m130 handheld owners

We hope you are delighted with your Palm m130 handheld – which has received outstanding reviews for its vivid color screen as well as its versatile functionality at a great price. But because we are updating our statements on the m130 handheld’s color capability, we want to apologize and let you to know of choices we’re offering.

The facts: Upon introducing the Palm m130 handheld in March 2002, we described the handheld as having support for more than 65,000 colors. But upon recent testing, we have learned it delivers 58,621 color combinations, an approximate 11 percent difference.

How do we figure 58,621 color combinations? We use two techniques for text and images. Frame-rate control turns pixels off or on to deliver a specific shade of color. Dithering uses a group of adjacent pixels to convey a composite color. The Palm m130 handheld still offers the widest range of color combinations among color STN (super-twisted nematic) handhelds made by brand-name companies.

We want to do the right thing. In addition to apologizing for this issue regarding the range of color capabilities of the Palm m130 handheld and working to change our marketing and packaging materials, we offer m130 owners their choice of one the following:

  • A free download of the popular SimCity game,
    a $29.95 value.
    Click here to register your device,
    and be ready to input your device’s serial number.
    We will send you an email with download instructions.
  • A cash refund for purchase price and tax, if
    the performance of your handheld hasn’t met your
    expectations, click here .

Sincerely

— The Palm Team

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So what are you going to do? Get the free game or give it back?

Brian

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