Microsoft Promises Fix for Windows Mobile 6 File Synchronization Snafu

by Reads (15,516)

Earlier this week, Brighthand reported on a complaint being made by people with a Windows Mobile 6 smartphone and Windows Vista. Microsoft has now promised to fix this problem.

Update: Microsoft has released Windows Mobile Device Center 6.1, which fixes this problem. More information can be found in this article.

The Problem

Windows Mobile 6 Standard — unlike Windows Mobile 5 for Smartphone, its predecessor — users synchronize files between their mobile device and their PC. But for some reason this feature isn’t available for those running Windows Vista, only Windows XP.

This is because file synchronization with Windows Mobile 6 Standard devices is only supported by ActiveSync 4.5, not the new Windows Mobile Device Center (WMDC). As Vista users have to sync their smartphones with WMDC, they don’t have access to this feature.

A Fix Is Coming

Microsoft has released an official statement on this issue:

Currently, Windows Mobile 6 users can synchronize files between PCs and smartphones with Active Sync 4.5. Microsoft will update Windows Mobile Device Center (WMDC) on Windows Vista PCs to support file synchronization with Windows Mobile 6 by mid-June. We appreciate our customers continuing to use ActiveSync 4.5 for file synchronization until this update is available and are looking forward to offering the WMDC synchronize option very soon.

Although this statement implies they can do so, ActiveSync can not be used with PCs running Vista. Therefore anyone with Vista will have to wait until the WMDC fix is released before they can synchronize files with their smartphone running Windows Mobile 6 Standard.

This problem does not effect devices running Windows Mobile 6 Professional or Classic.

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