Palm Looking for Help Diagnosing Tungsten T3 Problem

by Reads (17,475)

Since it was released last week, some users of the Tungsten T3 have compained that their new handheld has problems with some SD cards. Palm is aware of this and is looking for help finding out exactly what is causing it.

SanDisk Ultra II card Recently, many posts in the Brighthand Tungsten T series forum have been from people who have experienced problems with SD cards. However, there have also been plenty of comments from people who have had no such difficulties.

Palm has released a statement on this issue:

    Palm would appreciate help from customers to understand and isolate instances where Palm Tungsten T3 handhelds may not have recognized SD cards. Palm has received customer inquiries on this subject and is expediting resolution. To help Palm troubleshoot, we encourage users who have experienced this issue to provide the following information:

    • Manufacturer of your SD card.
    • Serial number of your SD card.
    • Last action performed with your SD card before the issue arose.

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