palmOne Airport Retail Stores Win Industry Awards

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MILPITAS, Calif., Feb. 8, 2005 — palmOne, Inc. today announced that palmOne Retail Stores in airports across the country have won three awards from Airport Revenue News — Best New Specialty Concept, Retailer with Highest Regard for Customer Service, and Best Specialty Retail Brand Operator.

palmOne collaborates with Airport Wireless, Inc. to run the operations of the airport locations, delivering the stores’ award-winning attributes, such as knowledgeable and attentive staff; inviting, contemporary spaces; and hands-on experience with smartphones and handhelds.

“These industry accolades highlight the palmOne store as an inventive retail concept that is successfully serving the needs of business travelers,” said Kanwal Sharma, director of palmOne Retail Stores. “Airport Wireless has been an operator of choice for palmOne to help airports deliver a rewarding, new retail experience to their customers.”

The successful palmOne airport stores, found in the busiest terminals across the country, have a threefold objective:

  • To set up attractive environments in locations that provide products and services exactly where they are most convenient for mobile professionals;
  • To provide expert consultants who educate customers and help them choose from the company’s line of Zire and Tungsten handheld computers, Treo smartphones, and accessories; and
  • To deliver a high-quality brand experience that shows how palmOne products can be used to improve productivity, access and share valuable information, and enhance the enjoyment of life.

“An efficient and enjoyable shopping experience is of paramount importance for our customers,” said Iris Goldschmidt, president and chief executive officer of Airport Wireless, a Woman’s Disadvantaged Business Enterprise-certified company. “We’re pleased to be working with palmOne, a renowned brand name in leading handheld and smartphone technology, to successfully attract and serve the always-connected executive and other mobile professionals.”

palmOne Airport Wireless stores are located in Hartsfield Jackson Atlanta International Airport (Terminal B and T), Boston Logan International Airport (Terminal C), Newark Liberty International Airport (Terminal A and C), Philadelphia International Airport (Terminal B), Pittsburgh International Airport (Terminal D entrance) and Ronald Reagan Washington National Airport (Terminal B / C National Hall). palmOne Retail Stores also are found in select malls across the country. More information about palmOne Retail Stores and locations can be found at www.palmOne.com/retail.

About palmOne, Inc.

palmOne, Inc. — a leader in handheld computing and communications solutions — strives to put the power of computing in people’s hands so they can access and share their most important information. The company’s products include Treo smartphones, Zire and Tungsten handhelds, and software and accessories.

palmOne products are sold through select Internet, retail, reseller and wireless operator channels throughout the world, and at palmOne Retail Stores and palmOne online stores (www.palmOne.com/stores).

More information about palmOne, Inc. is available at www.palmOne.com.

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