palmOne Promises to Fix Treo 650 Memory Problem

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When palmOne’s latest smartphone, the Treo 650, began arriving in users’ hands, they noticed a problem: it couldn’t hold as many applications and files as they expected.

This is the result of the way palmOne’s latest devices allocate memory. According to, previous Palm OS models were very efficient about storing data. If, for example, a database entry was only 14 bytes long, it only took up 14 bytes of memory. However, on the Treo 650, the minimum size for such an entry is 512 bytes. This means that the 14-byte entry will take up a full 512 bytes of the Treo 650’s memory.

Treo 650 The effect of this is to expand the amount of memory just about every application will require. Tests from users have found that many applications require 25 to 35 percent more memory on a Treo 650 than they do on a Treo 600.

A Fix is Coming

This immediately set off a firestorm of controversy among those who were considering buying the Treo 650. palmOne was clearly listening, as it has already prepared a response.

The company has promised to develop a system upgrade that will make these two models store files much more efficiently.

Because this will certainly take several months, palmOne will give all Treo 650 owners who ask for it a free 128 MB SD card.

The full text of palmOne’s response can be found in the Brighthand Forums.

Tungsten T5 Affected, too

The Tungsten T5, palmOne’s latest high-end handheld, handles memory the same way the Treo 650 does. However, at this point, palmOne hasn’t said anything about a system update for the T5. Still, this is less of an issue on the T5, as it has far more memory than the Treo 650, which has only 23 MB of internal Storage available to users.

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