Several days ago, Motorola confirmed there was a hardware problem with one of its smartphones, the Sidekick Slide, and T-Mobile pulled this device off the market. Now, a fix for this has been found, and so this product will be available again before too much longer.
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Units that are affected by this defect turn themselves off when this smartphone’s sliding display is opened or closed.
According to a statement from T-Mobile:
Motorola has determined that the intermittent power cycling on some T-Mobile Sidekick Slide devices was caused by a minor issue relating to the battery contacts. Motorola also has identified and tested a solution which it will implement for existing devices, and incorporate into newly manufactured ones. T-Mobile expects to begin offering the Sidekick Slide again beginning next week.
Customers who have a Sidekick Slide with this defect should contact T-Mobile Customer Care, or go to a T-Mobile store to find out about the available options. At this point, though, this telecom isn’t announcing to the general public what these options are.
The two other models in this series currently on the market, the Sidekick LX and Sidekick iD, do not have this problem because they have been built by Sharp rather than Motorola.