T-Mobile USA has temporarily stopped selling the Sidekick Slide because some units have a hardware problem.
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Motorola – the manufacturer and primary designer of this device – has confirmed customer reports that some units turn themselves off when this smartphone’s sliding display is opened or closed. The company is currently working to figure out what’s causing this problem.
Customers who have a Sidekick Slide with this defect should contact T-Mobile Customer Care, or go to a T-Mobile store to find out about the available options. At this point, though, this telecom isn’t announcing to the general public what these options are.
Not surprisingly, T-Mobile also isn’t saying when it expects this smartphone to be in stores again.
The two other models in this series currently on the market, the Sidekick LX and Sidekick iD, do not have this problem because they have been built by Sharp rather than Motorola.